Shipping policy
Last updated: October 8, 2026
God of the Hills™ currently ships within the United States.
We pack and ship each order from Kentucky. The information below explains our processing, shipping, and delivery practices.
Order Processing
We typically process in-stock orders within 1 to 2 business days.
Business days do not include Saturdays, Sundays, or federal holidays.
Limited releases and periods of high order volume can require additional processing time. If a product has a different processing time, we will state this on the product page or during checkout. Signed Edition: Final sale. Please allow 1–2 additional business days for signing.
Ground Shipping
We offer Ground shipping for U.S. orders.
Ground delivery is typically expected within 2 to 5 business days after the carrier receives the package.
The delivery period is an estimate and is not a guaranteed delivery date.
We select an appropriate carrier and service for the destination, package, and order. The carrier can vary by order.
Shipping Rates
Ground shipping is $8.95 for orders below $185.
We provide free Ground shipping on eligible orders of $185 or more after discounts and before applicable taxes.
Shipping charges are shown at checkout before you complete your purchase.
Shipping Area
We currently ship only to eligible addresses within the United States.
We do not offer international shipping at this time.
We do not offer local delivery or customer pickup at this time.
Shipping Address
Review your shipping address before you place your order.
You can request an eligible cancellation within the cancellation period stated in our Return and Refund Policy.
If you find an address error after you place an order, contact us as soon as possible. We cannot guarantee that we can change an address after an order enters processing or ships.
We are not responsible for delays or delivery problems that result from incorrect or incomplete shipping information supplied by the customer. This does not limit any rights you have under applicable law.
Tracking
We will send tracking information when your order ships.
Tracking information can require time to update after the carrier receives the package.
Delivery Delays
Weather, carrier conditions, holidays, emergencies, and other events can cause delivery delays after shipment.
If we cannot ship your order within the time we stated, we will notify you as required by applicable law.
When required, we will give you the choice to accept a revised shipment date or cancel the affected order for a prompt refund.
Lost Packages
If tracking does not show delivery and your package appears to be lost in transit, contact us at support@godofthehills.com.
We will review the shipment and work with the carrier when necessary.
We will provide the remedy required by applicable law and the circumstances of the shipment.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot find it, first check the delivery location, household members, building staff, and nearby secure areas.
Contact us if you still cannot locate the package. We will review the available tracking and delivery information and help with the next appropriate step.
Damaged Shipments
Inspect your order when it arrives.
If your shipment or product arrives damaged, contact us as soon as possible. Include your order number and clear photographs of the package and affected item.
If the damage is our responsibility or occurred during shipment, we will work to provide an appropriate resolution.
Returned to Sender
A carrier can return a package to us because of an incorrect address, incomplete address, failed delivery, refusal, or another delivery problem.
If a package is returned to us, contact us so we can review the order and available options.
Additional shipping charges can apply to a new shipment when the return resulted from incorrect or incomplete information supplied by the customer.
Contact
For shipping questions, contact:
God of the Hills™
Email: support@godofthehills.com